Support

US/Canada Support

Support for Schools
If you’re a teacher or staff who needs help, first log into myLexia.com and click on the Resources tab to find manuals, training videos, setup guides, and other resources.

If you need technical help, contact Support:

Open a ticket

Email: support@lexialearning.com
Phone: 800-507-2772
Monday–Friday from 8:00 a.m. to 6:00 p.m. EST except holidays.

 

Support for Parents
If your child is already using Lexia in school and you need log in information, please contact your child’s school.

If you need technical help, contact Support:

Email: support@lexialearning.com
Phone: 800-507-2772
Monday–Friday from 8:00 a.m. to 6:00 p.m. EST except holidays

Click here for information about purchasing Lexia for home use.

International Support

For regional support outside the United States and Canada, please use the contact information below:

Australia
Email: support@itecau.com.au
Phone: 02 4845 9000
Web: http://itecau.com.au/

New Zealand
Email: info@itecnz.co.nz
Phone: 03-528-0094
Web:  http://www.itecnz.co.nz/contact-us.html

United Kingdom
Email: uksupport@lexialearning.com
Phone: 0800 883 0770
Web: http://www.lexiauk.co.uk/

For international support outside of the regions above, please use this contact information:

Email: support@lexialearning.com
Phone: 978-405-6231

Lexia in Your State

 

Find your state's Lexia representative and learn about the various funding options, external endorsements, and success stories from current Lexia customers.

Technical Guides

 

Need help setting up Core5 or PowerUp?  Visit this page to access the systems requirements and technical set up guides.