Knowledgebase

Operating System Indicator Key

Windows

Mac OS 9

Mac OS X

Novell Novell

 

 

Installation Issues
Description Operating Systems FAQ #
Using Lexia on a Novell Network Novell 100429
Mac OS X installer crashes on OS X 10.4+ 100425
Lexia Admin Tool shows incorrect version number 100413
Mac OS X 10.4+ needs different LexiaServer installer 100421
Guidelines for installing LexiaServer 100506
How to manually install LexiaServer without the
installer 		100408
Uninstalling LexiaServer 100406
Moving LexiaServer and data to a new server 102109
Installing Cross-Trainer Modules 100431

 

 

Server Issues
Description Operating Systems FAQ #
Guidelines for installing LexiaServer 100506
Using Lexia on a Novell Network Novell 100429
Mac OS X 10.4+ needs different LexiaServer installer 100421
How to manually install LexiaServer without the
installer 		100408
Uninstalling LexiaServer 100406
Moving LexiaServer and data to a new server 102105
Determining if Port 51773 is open 100420
Manually starting and stopping LexiaServer 100404
Performance optimization for LexiaServer 100409

 

 

Data Issues
Description Operating Systems FAQ #
Cleaning up data for migrating to Lexia Reading 102106
Using the Data Migration Tool 102107
Creating a tab-delimited file for import into a
Lexia database 		100305
Importing data from older products 100402
Using an existing Lexia database from a previous
installation with LexiaServer 		100407
"Records database has been locked" error 100403
Backing up and repairing data with the Lexia Data
Monitor 		102108

 

 

Error Messages and Troubleshooting
Description Operating Systems FAQ #
"Director Player Error" or "Script Error" 100304
Read/Write permissions error 100428
Crash on exit in Mac OS 9 100303
Blank screen in Mac OS X (Expose/Dashboard
conflict) 		100306
"Records database has been locked" error 100403
Sound does not play or script error on Mac OS X 100416
Sound is garbled or choppy (Dell machines) 100302
Reports show unexpected data on Mac OS X 100410
"Director Player Error" when printing a report 100418
Mac OS X parental controls incompatibility 100432
Missing/lost password for Admin Tool 100401
Only one user can run Lexia at a time 100301
Slow performance on Mac OS X 10.5.0 100505
Conflict with Norton Antivirus on Mac OS X 100423
How does the Admin Tool's Program Enrollment
tab work? 		PDF
"Error: Problem accessing the database" in
Cross-Trainer 		100427
Video problems and crashes in Cross-Trainer
(Windows)		 100502

 

 

Program-Specific Issues
Description Program Operating Systems FAQ #
Missing word in Short Vowel Bridge
 Found. Reading 100104
Words not visible in Add It! Level 5 Found. Reading 100424
"Error: Problem accessing the database" Cross-Trainer 100427
Activities appear and disappear from menu Cross-Trainer 100501
Video problems and crashes Cross-Trainer 100502
No branching at end of activity Cross-Trainer 100503
Using the keyboard as a game controller Cross-Trainer 100504

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