Lexia Tech Note #100416

Sound does not play, and you may receive a script error

Lexia Programs:

  • Lexia Early Reading
  • Lexia Primary Reading
  • Lexia SOS

Version:

  • Lexia Early Reading v3.0+
  • Lexia Primary Reading v1.0+
  • Lexia SOS 4.0+

Platforms Affected:

  • Mac OS 10.x.x.

Description:

There is no sound in the program in the introduction or in the activity. Access activity, no directions or words sounded.

Solution:

  • At the workstation experiencing the problem, open the Mac HD.
  • Click on Applications.
  • Go to Utilities, Audio Midi Setup.
  • In this window, check Audio Output format is at 44100.0Hz.
  • If it is higher, click on drop down window and change to 44100.
  • Close the Window to apply.

Keywords:

No sound