Lexia Tech Note #100403

The program is very slow in starting, and I am receiving a lot of messages that say "The Records database has been locked for an extended period of time..."

Lexia Programs:
  • Early Reading 3.x
  • Primary Reading 1.x
  • Phonics-Based Reading 4
  • Strategies for Older Students 4.x
  • Quick Reading Test 2.x
  • Cross-Trainer 1.x

Version:
  • Early Reading 3.x
  • Primary Reading 1.x
  • Phonics-Based Reading 4
  • Strategies for Older Students 4.x
  • Quick Reading Test 2.x
  • Cross-Trainer 1.x

Platforms Affected:
  • All Platforms

Symptom:

Program access is slow, especially in networked environments. The following dialog also appears periodically:

Solution or Explanation:

Networked Lexia products have two methods of managing data:

  1. Shared records folder, where users queue for access to a records database; and
  2. Client-server access to the Records database via the LexiaServer database service, allowing many users to simulaneously connnect to the Records data.

Repeated records locks (as indicated by the dialog above) indicate that the network is unable to reliably handle the frequent queueing of database access by the Lexia program(s). In these cases, the use of the LexiaServer database service is highly recommended.

If you are using the LexiaServer database service and get this message, you can say yes to clear the lock without damage.

For a full description of installation and configuration choices available in Lexia programs, please refer to the Lexia Network Installation Guide

Keywords:

lock, records, database