Lexia updates the FAQ section with additional information as we become aware of it. If your question is not addressed below, please contact Customer Support.
| General | Operating Systems | FAQ # |
|---|---|---|
| Bandwidth Requirements |   |
202002 |
| How to Tell What Version of the Student Software You Are Running | |
202003 |
| Problems Printing Reports | |
202004 |
| Lexia Data Privacy Policy | |
202005 |
| 1029 Errors Running Lexia Reading with McAfee Security Software Installed | |
202006 |
| Software is slow or stops working | |
202007 |
| Student Software | Operating Systems | FAQ # |
|---|---|---|
| Invalid Customer Code | |
203007 |
| Why can't students connect to Lexia Reading when I can get to the internet? | |
203009 |
| Blank Screen because Exposé, Spaces or Dashboard is Triggered | |
203010 |
| Audio Clipping on Netbooks | |
203011 |
| Netbook Screen Resolution | |
203013 |
| True groupID Error | |
203014 |
| Why is my student not progressing to the next level or program? | |
203015 |
| MyLexia (Administrative Management) | Operating Systems | FAQ # |
|---|---|---|
| How do I find out my current access level? | |
204001 |
| Teacher/Staff Passwords | |
204002 |
| Student Username and Password | |
204003 |
| What if I delete a student by mistake? | |
204004 |
| What is branching? | |
204007 |
| End of Year Utilities | |
204008 |
| Lexia Lessons or Skill Builders are empty when the download is done | |
204009 |
| MyLexia reports display improperly in Firefox 6 | |
204010 |